CUSTOMER SERVICE, SHIPMENT & RETURNS CHANGES
DUE TO NOVEL COVID-19 PANDEMIC
We are taking precautions to maximize the safety and welfare of our employees during the current COVID-19 pandemic, while remaining committed to providing outstanding customer service to our consumers.
These precautions have resulted in reduced hours of operation and delays in shipment and returns processing. We’re sorry for any inconvenience this may cause.
Thank you for your understanding.
CUSTOMER SERVICE: EMAIL OR PHONE ONLY
We are currently not offering Chat services. You may experience slower response times to inquiries. We promise to work as diligently as we can to meet your needs.
Phone & Email Service: 9 am – 5 pm EST, Monday – Friday
Additionally, your order may take slightly longer to arrive than normally expected. Our team will work to get your order to you, and we’ll keep you posted.
During this time, we are experiencing delays in receiving and processing returns from our normal 3-4 weeks.
We are here to help!
Our live customer support is based in the U.S. Please feel free to contact us with any questions or comments about your order or our products.
We want to make sure that you have a great shopping experience, from start to finish.